Privacy & Cookies Policy

In accordance with EU Regulation 2016/679 (GDPR), this policy describes how personal data of users visiting the website are processed.

Data Controller

The Data Controller is:
Surgel Grotte S.a.s.
Via Conversano, 128f – 70013 Castellana Grotte (BA), Italy
VAT No.: 06968970720
Email: info@surgelgrotte.it

Types of Data Collected

The website may collect the following categories of data:

• • Personal details (first name, last name, company)
• • Contact details (email, phone number)
• • Data voluntarily provided through contact forms
• • Browsing data (IP address, system logs, cookies)

Data are collected exclusively for purposes related to the services provided by the website.

Purpose of Data Processing

Personal data are processed in order to:

• • Respond to information requests submitted through contact forms
• • Manage commercial and informational communications
• • Improve the website browsing experience
• • Fulfill legal obligations

Legal Basis for Processing

Data processing is based on:

• • User consent
• • Contractual or pre-contractual necessity
• • Legal obligations
• • Legitimate interest of the Data Controller

Processing Methods

Data processing is carried out using electronic and/or paper-based tools, in compliance with the principles of lawfulness, fairness, and transparency, adopting appropriate security measures.

Data Retention

Data will be retained for the time strictly necessary to fulfill the purposes for which they were collected and, in any case, in compliance with legal obligations.

User Rights

Users have the right to:

• • Access their personal data
• • Request correction or deletion
• • Restrict or object to processing
• • Request data portability
• • Withdraw consent at any time

Requests may be sent to: info@surgelgrotte.it

Cookie Policy

What Are Cookies

Cookies are small text files that websites send to the user’s device while browsing.

Types of Cookies Used

Technical Cookies
Necessary for the proper functioning of the website and do not require consent.

Analytics Cookies
Used to collect aggregated information about website usage (e.g. pages visited, time spent on the site).

Third-Party Cookies
The website may use external services (e.g. maps, social media, analytics) that install third-party cookies.

Cookie Management

Users can manage or disable cookies directly through their browser settings:

• • Chrome
• • Firefox
• • Safari
• • Edge

Disabling cookies may affect some website functionalities.

Changes to This Policy

The Data Controller reserves the right to update this policy at any time. Changes will be published on this page.